Privacy Policy

Anacixem (“we,” “us,” or “our”) operates this website and is committed to being transparent about how information is collected and used when you visit or make a purchase.

We do not operate our own data servers. All customer data is processed and stored by trusted third-party platforms — Shopify for orders and payments, and Klaviyo for email communications. Both platforms maintain their own security, compliance, and data protection standards.

What Information Is Collected

When you place an order, Shopify collects the information necessary to process and fulfill it — including your name, email address, shipping address, and payment details. We never see or store your raw payment information. All payment processing is handled securely by Shopify, which is PCI DSS compliant.

When you sign up for our newsletter, your email address is added to our mailing list managed by Klaviyo. Klaviyo may also collect behavioral data such as email opens and link clicks to help us send you relevant communications.

Like most websites, we may also collect non-personal data automatically — such as your browser type, device, pages visited, and time spent on the site. This is used solely to understand how people use the site and to improve the experience.

How We Use Your Information

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  To process and fulfill your orders

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  To send order confirmations and shipping updates

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  To send newsletter emails if you have subscribed (you can unsubscribe at any time)

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  To respond to customer service inquiries

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  To improve the website and shopping experience

Third-Party Services

We use the following third-party services to operate our store:

• Shopify

  Powers our store, checkout, and payment processing. Shopify stores your order and customer data on their secure servers. View Shopify’s privacy policy at shopify.com/legal/privacy.

• Klaviyo

  Manages our email marketing and newsletter. If you have subscribed, Klaviyo stores your email address and tracks engagement with our emails. View Klaviyo’s privacy policy at klaviyo.com/legal/privacy-notice.

We do not sell, rent, or share your personal information with any other third parties for their own marketing purposes.

Cookies

This site uses cookies to maintain your shopping cart and improve site functionality. Shopify also uses cookies as part of their checkout process. You can disable cookies in your browser settings, but doing so may affect your ability to complete a purchase.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at the email below and we will respond within 30 days.

If you are subscribed to our newsletter, you can unsubscribe at any time using the link at the bottom of any email we send.

Changes to This Policy

We may update this policy from time to time. When we do, the date at the top of this page will be updated. Continued use of the site after changes are posted constitutes acceptance of the updated policy.