Shipping

All orders are processed and shipped from the United States. We ship via USPS, UPS, or FedEx depending on your location and order size. A tracking number will be emailed to you once your order ships.

Processing Time

Orders are typically processed within 2–5 business days. During high-demand periods or product launches, processing may take slightly longer. You will be notified if there is an unexpected delay with your order.

Domestic Shipping (United States)

Shipping rates are calculated at checkout based on your location and the shipping method selected.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in your order total.

International delivery times vary by destination and can range from 7–21 business days after processing.

Lost or Delayed Packages

Once your package is handed to the carrier, delivery is their responsibility. If your tracking shows a package as delivered but you have not received it, please check with neighbors and your local post office first.

If your package appears lost, contact us at hello@anacixem.com with your order number and we will do our best to help resolve the situation.